Zojirushi NS-PC18 Electric 10-Cup (Uncooked) Rice Cooker and Warmer

 (30 customer reviews)

Using a rice cooker should be easy - otherwise, why plunk down the money for it? This Zojirushi is user-friendly only after some experimentation since the manual contains almost no information about how to use it. However, since I've finally found the right procedure (as I'll share later), I've been pleased with its performance.

First, some background. I have a Zojirushi NHS-10 that worked beautifully from the start, but after a year of use, started spitting and gurgling starchy water all over the counter. With that kind of mess, I was afraid to cook larger amounts of rice, so I bought this model as a replacement. I liked that the top latched and that the vent hole had a shallow well around it to catch expelled water. I had loved the quality of rice that the less expensive model cooked, so I stayed with the same brand.

My first attempt with this model resulted in the same gooey mess as with my old model - and I was furious. After several phone calls to...Read more

We eat rice often. We've had a Faberware cooker for years that finaly died. Wouldn't get another as it cooked the rice unevenly with 'burned spots'. The Zojirushi costs lots more, but is well worth it. This unit cooks all of the rice perfectly every time. I wish we could leave it pluged in, but there is no on/off switch. The overall quality seams very good, what you would expect from a [price] machine.If you eat rice frequently, and enjoy high quality food, this is an excellent machine and is well worth the cash.

First off, let me say that the first time I used this rice cooker, I was immediately impressed with the texture of the rice and the ease of use. It couldn't be easier -- add rice and water, insert the metal bowl, close the lid and hit the "cook" button.After several months of use, I've realized several flaws in the design. First, there is no "off" button. To me, this seems to be a bit of a fire hazard, as it is far too easy to forget to unplug the machine after the rice has cooked (it reverts to "warm", which WILL burn eventually). Secondly, there is no timer or bell to alert you to the fact that the rice is done. I've never quite managed to "catch" it reverting from cook to warm, so after 8 months, I still don't know exactly how long it takes to cook rice in this cooker.I've also noticed that the metal "bowl" included for cooking loses its anti-stick qualities over time. After several months, rice began sticking to the bottom of the bowl during cooking, resulting in a...Read more