Sunpentown SC-1631 3-Cup Rice Cooker

I received this as a belated Christmas present from my sister as my Oster rice cooker had just died. I was thrilled when I opened the box as it is a very pretty cooker that was compact and the perfect size for me (3 cups). It is a basic enclosed rice cooker with a cook/warm one switch operation. I cooked a batch of rice that needed some tweaking with the amount of water. I did the tweaking and the second batch came out wonderful--except that the cooker died when it switched to the warm position!! The lights went off and never came back on!! Boy was I disappointed!!!

However, I called Sunpentown's customer service and explained it to them. They looked up the receipt and immediately told me that I will be sent a replacement and a shipping label to send back the defective unit. They were very courteous and professional. If they follow through on this, I will absolutely buy more of their products!! I will post if they do not..... I am sure this was probably just a...Read more

When using this product, understand that the instruction sheet is misleading! Use one cup of rice measured with the plastic cup included with the rice cooker but ***measure the water with a standard 8-oz cup***!!!! The instructions say one cup rice to one cup water. I knew this had to be wrong but followed the instructions anyway on the first use and got scorched, undercooked rice and a smelly house. Standard water to rice ratio is 2 to 1 for any stove top and micro wave and so it is here, tho I have read that you can use 1.5 to 1 if you like drier rice. I measured the volume of the little plastic cup and it is about 4 oz.

Otherwise it's a super little cooker even if it does cost more than a 4-cup. It is truely portable with it's light weight, retractable cord and carrying handle. A good size for taking with you any place you can find an electrical outlet that will supply a steady 30 minutes of power... hotel room, dorm, traveling in an RV or boat. A baggie of rice and a...Read more