Customer Reviews
Average Customer Review
(70 customer reviews) 64 of 71 people found the following review helpful
Disappointing. Would not recommend.,
February 4, 2007 VLG "VLG" (Enid, OK) - See all my reviews
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This review is from: Panasonic NN-H965WF, 2.2cuft 1250 Watt Sensor Microwave Oven, White (Kitchen)
After several years of fantastic service, our GE microwave caught fire. (Upon further research we found we were lucky it had not done so sooner, but it cooked to perfection while it worked.) I read reviews for the Panasonic NN-H965WF 2.2 cu. ft. microwave and decided to purchase it. I was really looking forward to having a large oven. However, I have been very disappointed in its performance. First, it takes much longer to cook foods,or even heat water, for that matter, than any other microwave we have owned. Also, the auto popcorn setting either undercooks or burns the popcorn. The auto sensor cooking does a poor job. In short, I have used cheap microwaves of much less power in offices and other places that out perform this machine. Also, placing the glass plate correctly in position can take a bit of time. By "time" I mean seconds, but much longer than I have ever experienced with other machines and when one is trying to cook in a hurry, having to fuss with the plate is...Read more
23 of 23 people found the following review helpful
LOVE THIS MICROWAVE!!!!!!,
October 27, 2006 Amy Allen (ALABAMA USA) - See all my reviews
This review is from: Panasonic NN-H965WF, 2.2cuft 1250 Watt Sensor Microwave Oven, White (Kitchen)
I did quite a lot of research before purchasing a new microwave. I knew what I wanted as far as wattage, size, etc. I've had this one for ten months now and I still love it! Very spacious for large dishes, defrosts better than any I've had(doesn't "cook" the food). Haven't had one single problem. Would definitely recommend this item!
24 of 25 people found the following review helpful
If you must buy this, you must also buy a 2 year replacement plan.,
March 7, 2008 Alwin (San Diego County, CA, USA) - See all my reviews
This review is from: Panasonic NN-H965WF, 2.2cuft 1250 Watt Sensor Microwave Oven, White (Kitchen)
Purchased August 20, 2006. Failed within 19 months (March 2008). It makes an electrical arcing sound (similar to a Jacob's Ladder, often seen in cheesy Sci-Fi flicks) and emits a burning smell from an unknown source, and shuts itself off before even 10 seconds pass of cooking on high. No foreign metal has been placed inside, instructions have been followed to the letter, and very little shaking has been done to it.
Putting the sensor reheat/sensor cook (a must) together with the good reviews at the time, I bought it.
Unfortunately it seems not enough work was put into solidifying the electrical system, due to what essentially was a fire in my case, and I suspect exactly the same for reviewer VLG "VLG" (Enid, OK).
Due to my experience, VLG's review (fire), John H. Stoufer's review (died), and Deb's comment on said review (2 in less than 3 years), I would advise AGAINST purchasing this model, as all units seem built to fail within 2 years.
