Customer Reviews
Average Customer Review
(42 customer reviews) 124 of 126 people found the following review helpful
problem with non-stick surface bubbling: sooo sad!,
September 20, 2007 name - See all my reviews
This review is from: Breville 800GRXL Die-Cast Indoor Barbeque and Grill (Kitchen)
I love this grill. Yes, it's big, but for a family of four that's good. Problem? The non-stick surface is beginning to bubble after only 9 months of light use. At first, I thought it was just food left on the grill, but, alas, it is the surface coming away. It might be possible to make the grill last another year or so, if one were careful, but I don't think this should happen so soon. I don't think I have used it more than 25 times. I have sent an email to Breville asking for information on returns/repairs. I'll update this post after they respond (assuming they do).
UPDATE:
I contacted Breville via email, and they promptly replied with information on how to send it back. Assuming they concur with my assessment of the bubbling problem, I should receive a replacement. Can't ask for better customer service than that! A+
105 of 107 people found the following review helpful
Manly Grill,
October 15, 2005 M. Pierce "Cooook" (San Jose, CA USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Breville 800GRXL Die-Cast Indoor Barbeque and Grill (Kitchen)
The 800RXL is a "manly" grill that will be enjoyed by all. However, know that it is large in size and that that is both an advantage and a disadvantage. For a small person, man or woman it might be a handful to lift and store. That being said, it is a wonderful kitchen appliance. It both looks and works great. The tiltable bottom plate is a very nice feature as is the adjustable top plates ability to lock at verious hights so as not to squash more delicate items.
It takes a few minutes to warm up and to cool down, but that is not surpizing given the size of the grill. The timer works well but is mechanical and sounds like an old fashion kitchen timer and it does not stop or start the cooking process. This grill iteself gets hot enough to sear meat nicely and yet folds out flat to grill and griddle at the same time.
54 of 54 people found the following review helpful
I like it!,
April 24, 2006 J. Bequette "read more" (Pac NW) - See all my reviews
This review is from: Breville 800GRXL Die-Cast Indoor Barbeque and Grill (Kitchen)
I am impressed with the Breville quality and inclined to purchase the brand in the future. An extremey well made grill. Easy to clean. Easy to use.
I regret that the plates are not reversible, and that with this grill you are always limited to one side a grill, one side a flat griddle. Good thing it is so large. But if the plates were reversible, this thing would really deliver the goods. As it is, excellent quality, good looks, good performance (fast!), and feels like it will last me years.
Better plan on giving it counter space, this thing is heavy - too much to be lugging in and out of cupboards for as often as you'll want to us it.
