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Aroma ARC-838TC 8-Cup Digital Cool-Touch Rice Cooker and Food Steamer

Aroma Product Details - Ratings and reviews for aroma arc-838tc 8-cup digital cool-touch rice cooker and food steamer.
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Sales Rank: 94
Aroma

Avg. Customer Review: 4.5 Star
Media: Kitchen
Color: White
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Product Features
Aroma ARC-838TC 8-Cup Digital Cool-Touch Rice Cooker and Food Steamer
  • 8-cup rice cooker prepares up to 16 cups of rice at a time
  • Simultaneously steam vegetables and cook rice; heat soups and stews
  • Cool-touch housing; nonstick removable inner pot; 15-hour delay timer with digital display
  • 12-hour auto keep-warm mode; measuring cup, steam tray, and rice paddle included
  • Measures approximately 12 by 12 by 11 inches; 1-year limited warranty

Product Review
Product Description
Prepare entire meals, large or small, in one easy step. This digital rice cooker flawlessly prepares up to 16 cooked cups of any type of rice and will simultaneously steam meat and vegetables. It has a cool-touch exterior and an easy-to-use, programmable control panel that includes functions such as automatic warming and delay timer. The removable heavy-duty inner pot is non-stick for easy serving and cleanup. Includes measuring cup, steam tray and rice paddle: Features: Makes 4-16 cups of cooked rice; automatically keeps it warm for up to 12 hours. Cool-touch exterior, easy-open hinged lid with carrying handle. Programmable, easy-to-use digital control panel. Steams rice, meat, and vegetables; even heats soups and stews. Includes steam tray, rice paddle and measuring cup.

Product Details
Aroma ARC-838TC 8-Cup Digital Cool-Touch Rice Cooker and Food Steamer
  • Kitchen: 0 pages
  • Publisher: Aroma
  • Label: Aroma
  • Studio: Aroma
  • Average Customer Review: 4.5 Star based on 104 reviews
  • Sales Rank in Kitchen & Housewares: #94

Customer Reviews
Avg. Customer Review: 4.5 Star

Customer Rating: 3 Star
Summary: It's way too big if u r looking for 8-cup size 2010-09-01
Comment: I ordered this thinking it was an 8-cup size as advertised, but it is actually 16-cup size. I got misled by the product info and urge others to think twice if you are here for smaller sizes. The same product is listed at [...] as 16-cup.

I haven't used the product yet and am thinking of returning it.
Customer Rating: 4 Star
Summary: nice cooker, but scorches rice after a while 2010-08-31
Comment: It does it's job very well. It cooks the rice nicely BUT if you leave it on warm for too long it will begin to scorch the bottom of the rice. I personally don't mind a little scorching because it adds texture but I can see how this will annoy people. That's why I gave it 4 stars because of the scorching. If you want to use the warming function to its full effect, you really can't because it begins to scorch the rice. Also, if it's warming for a while it starts to make this weird clicking noise. I hope it doesn't indicate any problems in the future.

It's a well thought out design. I really like the steamer tray and the condensation reservoir. It comes with a miniature ladle and a rice paddle. The price is very good and the overall package is a great value.
Customer Rating: 5 Star
Summary: Great 2010-08-29
Comment: I always want a rice cooker with steamer, and it is just good for both me and my husband. Easy to use and operate.
Customer Rating: 1 Star
Summary: Don't waste your money 2010-08-25
Comment: I purchased this rice cooker mainly to cut down on the time required keeping track of brown rice. Not only does it not save any time or hassle, it doesn't even do white rice well. Regardless of ratio of rice to water, setting etc. the rice (white and brown) always ends up sticking or burning and usually undercooked until I add more water and try to bring it back to an edible state. The company has been totally unresponsive to several attempts to figure out why this piece of junk doesn't work.
Customer Rating: 5 Star
Summary: Works Well 2010-08-15
Comment: Does a good job of steaming vegetables. I haven't used it to cook rice yet. The one thing I was a little surprised to discover is that while there is a delay timer to start the cooker at a preset time, it does not have a timer to cook the veggies, unless I missed something. I have to use a separate timer but it does the job. A little nit is there is a clear plastic piece that captures the water condensation when the lid is opened. The manual says nothing about this since it needs to be drained after each use. It is easy to take out the piece, wash it and replace it but I was surprised the manual didn't mention it.
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Aroma ARC-838TC 8-Cup Digital Cool-Touch Rice Cooker and Food Steamer